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How can I request information?
Many instructions for use and brochures are already available for download as a pdf. If the information you require is not, please
contact us
Where can i buy spare spare parts for my headphones?
Sennheiser spare parts can be purchased from our main headphone distributor in Ireland:
I believe my product is faulty, how do i return my product?
All Sennheiser products are guaranteed for a minimum of one year, most of which are two years. If you have a faulty product or in need of repair then our service department would like to hear from you. Please contact or email with your enquiry. Please visit our goods return policy before proceeding.
My Sennheiser product is "Made in Ireland" / "Made in USA". I thought Sennheiser was a German company?
Yes, Sennheiser is a German company. Development, marketing and two production plants are near Hanover in northern Germany. But we are also an international company. We have Sennheiser production plants in the US and in Ireland as well as carefully selected reliable partners all over the world. That enables us to offer you better prices due to lower costs for labor, components, shipping, customs, etc. But our Sennheiser quality requirements are the same world-wide.
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